This privacy policy (“Policy”) describes how Songback, LLC and its related companies (“Company”) collect, use and share personal information of consumer users of this Site (the “Site”). This Policy also applies to any of our other mobile applications or websites that post this Policy. This Policy does not apply to websites or mobile applications that post different statements.
We get information about you in a range of ways.
Information You Give Us. We collect your name, postal address, email address, phone number, username, password, demographic information (such as your gender and occupation), date of birth, as well as other information you directly give us on our Site. Content that you share either with the Company or with other Site users, including without limitation, emails, reviews, photographs, videos, comments, or music is collected by us.
Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
Information Automatically Collected. We automatically log information about you and your device. For example, when visiting our Site, we log your IP address, computer operating system type, browser type, device information, device event information (e.g. crashes), browser language, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
Geo-Location Information. We may request access or permission to and track location-based information from your device, either continuously or while you are using our Site, to provide location-based services including without limitation advertising and personalizing content. If you wish to change our access or permissions, you may do so in your device’s settings.
Cookies. We may log information using "cookies." Cookies are small data files stored on your computer. We may use both session Cookies (which expire once you close the Site) and persistent Cookies (which stay on your computer or device until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
Third-Party Data. We may automatically collect and integrate personal data from third-party APIs into the Site. A list of the APIs integrated into the Site and the information that is collected follows:
Facebook: Automated login information as well as email and public profile information (their data (including privacy) policy can be found at https://www.facebook.com/full_data_use_policy);
Google Accounts: Automated login information as well as email and public profile information (their privacy policy can be found at https://policies.google.com/privacy?hl=en&gl=us);
DaCast: To display and stream live or saved video (their privacy policy can be found at https://www.dacast.com/privacy-policy/);
Stripe: To process payments including credit card information (only limited information is shared with Songback so as to process receipts of payment) (their privacy policy can be found at https://stripe.com/us/privacy/ and https://stripe.com/privacy-shield-policy and https://stripe.com/guides/general-data-protection-regulation);
Pusher: To allow users to engage in live chat and receive real-time notifications through the Site (their privacy policy can be found at https://pusher.com/legal/privacy-policy and https://pusher.com/legal/data-protection)
Google Analytics. The Site uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of the Site. The information generated by these cookies, such as time, place and frequency of your visits to the Site, including your IP address, is transmitted to Google’s location in the US and stored there.
Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyze your use of the Site, to compile reports for us on internet activity and to provide other services relating to the Site.
Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage.
Google Analytics also uses electronic images known as web beacons (sometimes called single pixel .gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.
For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework).
We use your personal information as follows:
We may share personal information as follows:
We may also share aggregated and/or anonymized data with others for their own uses.
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
User Content (as defined in the Terms of Use) is deemed not to be personal information and the Site cannot guarantee that User Content will remain private. However, when your account is terminated or the User Content is removed from the Site, either by us or by you, it will not be shared with third-parties.
Pursuant to the European Union’s (EU) General Data Protection Regulation (GDPR), those users in the European Economic Area (EEA), which access this Site are hereby informed that our servers are located in the United States. If you access the Site outside the United States, the information that is transferred to, stored and processed by us in our facilities and by third parties with whom we may share your personal information may be in countries that do not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information and inform you of the following rights:
CONTACT INFORMATION. We welcome your comments or questions about this privacy policy. You may also contact us at our address:
Songback, LLC
P.O. Box 18011
Irvine, CA 92623
CHANGES TO THIS PRIVACY POLICY. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.